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Application of Queuing Theory to Reduce Waiting Period of Pilgrim

Atul Aradhye , Dr. Shrikant Kallurkar

Waiting period is a global problem that almost everyone has to face, which causes a great waste of time for everyone. It is well known that all these waiting line problems critically restrict the further development. Queuing theory is a mathematical approach to the study of waiting period in queues. Pilgrims wait for a long period to have „Darshan‟ of Lord Vitthal. This paper presents the results of application of queuing theory that evaluates the effectiveness of implementation multi-server queuing model instead of single server model for „Darshan‟ at Pandharpur, a large periodical pilgrimage center. Simulation shows that by implementation of multi-server queuing model number of pilgrims served get manifold. The waiting period reduces tremendously by using this proposed system.